Refund & Cancellation Policy

1. Scope

This policy applies to dealer subscriptions purchased on CarLinkers. Buyers are never charged to use CarLinkers, so no buyer refunds apply. CarLinkers is not a party to any vehicle transaction — payments between buyers and dealers for vehicles are entirely outside our platform and outside this policy.

2. Billing

Dealer subscriptions are billed monthly, in advance, on the date you subscribe and on the same day of each month thereafter. Your current plan and next billing date are always visible in your dealer dashboard.

3. Cancellation

You can cancel anytime from your dealer dashboard — no phone call or email required. When you cancel, your subscription remains active through the end of your current billing period, and you keep full access to leads until then. You will not be charged again after cancelling.

4. Refunds

Because subscriptions are month-to-month and cancellation stops all future charges, we do not offer prorated refunds for partial months or unused time in a billing period.

If you believe you were billed in error (for example, a duplicate charge or a charge after cancellation), contact us within 30 days and we will investigate and correct any billing mistake, including a refund where appropriate.

5. Contact

Questions about billing, cancellation, or this policy: support@carlinkers.com. We respond within one business day.